Privacy Policy
1. Information We Collect
We collect and process certain types of information when you visit our website, interact with our services, purchase products, subscribe to updates, or contact us. This information may include:
Personal Identification Information
- Name
- Email address
- Phone number
- Billing and shipping address
- Account login information (if account creation is available)
- Information submitted through forms, surveys, or customer support inquiries
Transactional Information
Order history
Subscription details
Shipping and delivery information
Payment confirmation details processed through third-party payment providers
Please note that Trimona does not store full payment card information directly on our servers. Payment processing is handled securely through trusted third-party payment processors.
Technical and Usage Information
IP address
Browser type and version
Device information
Operating system
Website interaction and browsing behavior
Referral sources and pages visited
Session duration and click activity
Marketing and Communication Information
Newsletter subscriptions
Preferences related to promotions and product updates
Responses to marketing campaigns and advertisements
Product and Customer Experience Information
Product reviews
Feedback submissions
Customer service communications
Information voluntarily shared during surveys, contests, or promotions
Trimona collects this information to provide a better user experience, process orders, improve website functionality, communicate with customers, and support ongoing business operations.
2. Additional Information Collection Details
In addition to the information you provide directly, Trimona may automatically collect certain information when you interact with our website, online store, advertisements, or digital services.
Device Information
We may collect information about the device you use to access our website, including:
Device type
Hardware model
Operating system and version
Unique device identifiers
Browser settings and language preferences
This information helps us optimize website performance and improve compatibility across devices.
Log Files
Our servers automatically record information when you access our website. This may include:
IP address
Browser type
Internet service provider
Referring and exit pages
Date and time stamps
Clickstream data
Error logs and system activity
These logs help us maintain website security, diagnose technical issues, and improve overall functionality.
Geographic Location Data
We may collect general geographic information based on your IP address or device settings. This allows us to:
Display region-specific content
Improve shipping and store locator functionality
Analyze website traffic and customer demographics
Enhance localized marketing campaigns
Cookies and Tracking Technologies
Trimona uses cookies, pixels, web beacons, and similar technologies to collect information about how users interact with our website and advertisements.
These technologies help us:
Remember user preferences
Improve website functionality
Analyze traffic and visitor behavior
Personalize content and product recommendations
Measure advertising effectiveness
Improve user experience and website performance
We may also use third-party analytics and marketing tools, including services such as:
Google Analytics
Meta Pixel (Facebook/Instagram)
Shopify analytics tools
Email marketing and advertising platforms
These tools may collect information about browsing behavior, purchases, and interactions with our website and advertisements.
Store Locator and Retail Features
Trimona offers store locator functionality. Location-based searches may collect general geographic information to help identify nearby retailers carrying our products.
Embedded Content and Third-Party Media
Certain pages on our website may include embedded videos, social media integrations, or third-party content. These services may independently collect technical data and usage information according to their own privacy policies.
This information helps Trimona better understand customer behavior, improve our products and website experience, strengthen security, and support marketing and business operations.
3. Purpose of Data Collection
Trimona collects and processes personal and technical information for legitimate business purposes related to operating our website, providing products and services, improving customer experience, and supporting our business operations.
We use collected information to:
- Provide and Maintain Our Website and Services
- Improve Website Performance and User Experience
- Marketing and Communications
- Product and Brand Development
- Security and Fraud Prevention
- Legal and Compliance Purposes
- Analytics and Advertising
4. Data Sharing and Disclosure
At Trimona, we value your privacy and are committed to protecting your personal information. We do not sell your personal information to third parties. However, we may share certain information with trusted third parties in the situations described below.
Service Providers and Business Partners
We may share your information with third-party companies and service providers that help us operate our business and provide services, including:
Payment processors
Shipping and fulfillment providers
Website hosting providers
E-commerce platforms
Customer support services
Analytics providers
Marketing and advertising partners
Email communication platforms
Security and fraud prevention services
Developers and technical support providers
These third parties are only permitted to access the information necessary to perform services on our behalf and are expected to protect your information appropriately.
Retailers and Distribution Partners
If necessary for order fulfillment, promotions, product availability, or customer support, limited information may be shared with authorized retail, distribution, or logistics partners.
Legal Obligations and Compliance
We may disclose personal information if required to do so by law or if we believe such action is necessary to:
Comply with legal obligations or government requests
Respond to subpoenas, court orders, or legal processes
Protect the rights, property, or safety of Trimona, our customers, or others
Investigate fraud, security incidents, or violations of our policies
Business Transfers
In the event of a merger, acquisition, restructuring, financing, or sale of company assets, personal information may be transferred as part of the transaction. If such a transfer occurs, we will take reasonable steps to ensure your information remains protected.
Advertising and Analytics Providers
We may share limited technical and behavioral information with advertising and analytics providers to:
Measure campaign effectiveness
Improve marketing performance
Deliver personalized advertisements
Understand customer behavior and website engagement
This information may include cookies, device identifiers, IP addresses, and browsing activity.
Consent-Based Sharing
In situations where your consent is required, we will request your permission before sharing your information for additional purposes.
By using Trimona’s website and services, you acknowledge and consent to the sharing practices described in this Privacy Policy.
5. Data Security Measures
At Trimona, we take the protection of your personal information seriously. We implement industry-standard security measures designed to safeguard your data against unauthorized access, misuse, disclosure, alteration, or destruction.
Security Measures We Use
Data Encryption
We use secure encryption technologies to help protect personal information during transmission and, where applicable, while stored on our systems.
Secure Hosting Infrastructure
Our website and related services are hosted on secure servers and infrastructure designed to protect against unauthorized access, malicious attacks, and system vulnerabilities.
Access Controls
Access to personal information is restricted to authorized personnel, contractors, and service providers who require access to perform legitimate business functions.
Payment Security
Payment transactions are processed through trusted third-party payment providers that maintain their own security and compliance standards. Trimona does not directly store complete payment card information on its servers.
Security Monitoring and Updates
We regularly monitor our website and systems for vulnerabilities, suspicious activity, and potential threats. Software, plugins, and security tools are updated routinely to maintain security standards.
Firewall and Threat Protection
We use security technologies such as firewalls, malware detection systems, and intrusion prevention tools to help protect our systems and user data.
Secure Development Practices
We follow reasonable security and development practices intended to reduce vulnerabilities and maintain website integrity.
Incident Response Procedures
In the event of a suspected data breach or security incident, we maintain procedures designed to investigate, contain, and address the issue promptly.
5.1 Data Security Limitations
While we take commercially reasonable measures to protect your information, no method of electronic transmission, online storage, or Internet communication can be guaranteed to be completely secure.
As a result, Trimona cannot guarantee absolute security of personal information transmitted through our website or stored on our systems.
5.2 User Responsibility
Users also play an important role in protecting personal information. We encourage you to:
Use strong and unique passwords
Keep login credentials confidential
Avoid sharing sensitive information through unsecured channels
Log out of accounts when using shared or public devices
Contact us immediately if you suspect unauthorized access to your account or information
By using our website and services, you acknowledge and accept these security limitations and responsibilities.
6. User Rights and Contact Information
At Trimona, we respect your privacy rights and are committed to providing transparency and control over your personal information. Depending on your location and applicable privacy laws, you may have certain rights regarding the personal data we collect and process.
Your Privacy Rights
You may have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate or incomplete personal information.
- Request that we delete your personal information, subject to certain legal or operational obligations.
- Request that we limit how we process your personal information under certain circumstances.
- Object to certain uses of your personal information, including direct marketing activities.
- Request a copy of your personal information in a structured, commonly used, and machine-readable format.
- Where processing is based on consent, you may withdraw your consent at any time.
We will not discriminate against you for exercising any applicable privacy rights.
6.1 Exercising Your Rights
You may exercise your privacy rights by contacting us directly using the contact information provided below.
When submitting a request, we may need to verify your identity before processing the request to protect your information and prevent unauthorized access.
Depending on applicable laws, we may retain certain information where necessary to:
Complete transactions
Comply with legal obligations
Resolve disputes
Enforce agreements
Maintain security and fraud prevention measures
Contact Information
If you have questions about this Privacy Policy, your personal information, or would like to exercise your privacy rights, please contact us at:
Trimona
Email: info@trimonayogurt.com
Website: Trimona
We will make reasonable efforts to respond to privacy-related requests within the timeframes required by applicable law.
7. Cookie and Technology Usage
Trimona uses cookies and similar technologies to improve website functionality, personalize user experience, analyze website traffic, and support marketing and advertising efforts.
These technologies help us better understand how visitors interact with our website and allow us to continuously improve our products, services, and digital experience.
7.1 Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the operation of our website and online store. They enable core functionality such as:
Page navigation
Shopping cart functionality
Secure account login
Payment processing
Security and fraud prevention
Without these cookies, certain website features may not function properly.
Performance and Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting information such as:
Pages visited
Time spent on pages
Website performance metrics
Navigation patterns
Error reports
This information helps us improve website performance and user experience.
Functional and Preference Cookies
These cookies allow our website to remember user preferences and settings, including:
Language preferences
Region selection
Saved shopping cart items
User customization settings
Marketing and Advertising Cookies
These cookies may be used to:
Deliver personalized advertisements
Measure advertising effectiveness
Track interactions with marketing campaigns
Build audience insights
Retarget website visitors through advertising platforms
Third-party advertising providers may place cookies on your device when you visit our website.
7.2 Cookie Consent
When required by applicable law, visitors will be presented with a cookie consent banner upon visiting our website.
Users may:
Accept all cookies
Reject non-essential cookies
Customize cookie preferences
Consent may be withdrawn or modified at any time through browser settings or cookie management tools available on the website.
7.3 Managing Cookies
Most web browsers allow you to control cookies through browser settings. You may choose to:
Block cookies
Delete stored cookies
Receive notifications before cookies are placed
Please note that disabling certain cookies may affect website functionality and limit access to some features or services.
7.4 Additional Tracking Technologies
Trimona may also use technologies such as:
Web beacons
Pixels
Embedded scripts
Click-through tracking URLs
These technologies help us:
Analyze marketing performance
Understand email engagement
Measure advertising effectiveness
Improve communication and website experience
7.5 Third-Party Services
We may use third-party tools and platforms that independently collect information through cookies and tracking technologies, including:
Google Analytics
Shopify tools and integrations
Social media advertising platforms
Email marketing platforms
Embedded video or media services
These third parties may process data according to their own privacy policies.
7.6 Data Usage
Information collected through cookies and tracking technologies may be combined with other information we collect to improve:
Website performance
Customer experience
Marketing relevance
Product recommendations
Security and fraud prevention
Where required by law, information collected through these technologies will be treated as personal information.
7.7 Policy Updates
Trimona may update this Cookie and Technology Usage section periodically to reflect changes in technology, legal requirements, or business operations.
Any updates will be reflected by revising the “Last Updated” date at the top of this Privacy Policy.
8. Compliance with Regulations
Trimona is committed to complying with applicable privacy, data protection, and consumer protection laws. We take reasonable steps to ensure that personal information is collected, processed, stored, and protected in accordance with relevant legal requirements.
8.1 GDPR Compliance
If you are located within the European Economic Area (EEA), United Kingdom, or other jurisdictions with similar privacy laws, you may have rights under the General Data Protection Regulation (GDPR) or related regulations.
These rights may include:
The right to access your personal data
The right to correct inaccurate information
The right to request deletion of personal data
The right to restrict or object to processing
The right to data portability
The right to withdraw consent at any time
The right to lodge a complaint with a supervisory authority
Trimona processes personal information lawfully, fairly, and transparently and takes reasonable measures to protect user rights under applicable privacy regulations.
8.2 CCPA and CPRA Compliance
If you are a resident of California, you may have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).
These rights may include:
The right to know what personal information is collected
The right to access specific personal information collected
The right to request deletion of personal information
The right to correct inaccurate personal information
The right to opt out of certain data sharing practices
The right to non-discrimination for exercising privacy rights
Trimona does not sell personal information as traditionally defined under the CCPA.
California residents may contact us to exercise applicable rights or request additional information regarding our privacy practices.
8.3 Children’s Privacy and COPPA Compliance
Trimona’s website and services are intended for general audiences and are not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13 years of age.
If we become aware that personal information has been collected from a child without appropriate parental consent, we will take reasonable steps to delete such information promptly.
Parents or guardians who believe their child may have provided personal information through our website may contact us directly.
8.4 International Users
If you access Trimona’s website from outside the United States, you understand that your information may be transferred to, stored, and processed in countries where data protection laws may differ from those in your jurisdiction.
By using our website and services, you consent to such transfers where permitted by law.
8.5 Commitment to Privacy Compliance
Trimona is committed to maintaining responsible privacy practices and continuously improving our data protection procedures to align with evolving legal, technical, and industry standards.
If you have questions regarding compliance or your privacy rights, please contact us using the information provided in this Privacy Policy.
9. Data Retention
Trimona retains personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including providing products and services, complying with legal obligations, resolving disputes, enforcing agreements, and maintaining business operations.
The length of time we retain information depends on the type of data collected, the purpose for which it was collected, and applicable legal or regulatory requirements.
Data Deletion and Anonymization
When personal information is no longer necessary for the purposes for which it was collected, Trimona may:
Delete the information
Anonymize the information
Archive the information securely where legally required
Certain information may be retained longer if required to:
Comply with legal obligations
Resolve disputes
Enforce agreements
Prevent fraud or abuse
Maintain security and operational integrity
User Requests Regarding Retention
Users may request deletion or access to their personal information, subject to applicable legal exceptions and operational requirements.
For questions regarding our data retention practices, please contact us using the contact information provided in this Privacy Policy.
10. Changes to This Privacy Policy
Trimona may update or modify this Privacy Policy from time to time to reflect:
Changes in legal or regulatory requirements
Updates to our business operations or services
Improvements to our website and technologies
Changes in data collection or privacy practices
When updates are made, the “Last Updated” date at the top of this Privacy Policy will be revised accordingly.
In the event of significant changes, we may also provide additional notice through:
Website notifications
Email communications
Cookie consent banners
Other appropriate communication methods
Your continued use of Trimona’s website, products, or services after updates become effective constitutes your acknowledgment and acceptance of the revised Privacy Policy.
We encourage users to review this Privacy Policy periodically to stay informed about how we collect, use, and protect personal information.
Commitment to Privacy
Trimona is committed to protecting customer privacy, maintaining transparency, and handling personal information responsibly and securely.
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Trimona
Email: info@trimonayogurt.com
Website: Trimona